Today I happened upon an error Smart Dashboard after it randomly crashed and refused to start again. After the crash it started always showing me the error “Disconnected_Objects already created by another user” and crashing again. Quick lookup on Check Point’s support site gave me the idea that SmartMap cache might be corrupted. So here is a quick copy paste of the commands needed to reset the Smart Map cache in R77.30 on Gaia.
mkdir -p /var/tmp/SmartMap_Backup/ cpstop cd $FWDIR/conf/SMC_Files/vpe/ mv mdl_version.C /var/tmp/SmartMap_Backup/mdl_version.C mv objects_graph.mdl /var/tmp/SmartMap_Backup/objects_graph.mdl cd $FWDIR/conf/ mv applications.C /var/tmp/SmartMap_Backup/applications.C mv CPMILinksMgr.db /var/tmp/SmartMap_Backup/CPMILinksMgr.db cpstart
After doing that I was able to start Smart Dashboard again and continue working! 🙂
If you are running your management server on Windows are actually are using Multi-Domain-Server you can find the commands needed to do the same on those systems in “sk92142” which is about “SmartDashboard crashes when loading SmartMap data, after upgrading the Security Management Server “