First year of Tenable usage was coming to an end. Nessus scanners/Managers and Tenable.SC all notified me that their licenses are about to expire. Contacted the company selling tenable in the region, got the licenses extended.
New license expiry date popped into the tenable support site, was wondering if the different instances would auto update their licenses. Looked at the scanners and managers – all was fine and licenses were extended. So I was happy problem solved, at least so I thought.. But I had missed one place, the SC, as I assumed that all their software/licenses would work the same way and didn’t waste any more time looking at the licenses.
A few weeks pass and suddenly I cannot log into the SC any more “with invalid license” error popping up when I try and log in. As it turned out – never assume that a vendors products all work the same way. When going to the admin interface of the SC I discover that the license states that its expired. Logged into the tenable support website to check on the license status all is supposed to be fine.
After that had a little chat with support – as it turns out licenses for Tenable.SC can be renewed in multiple ways. In one case your license is extended and the other just superseded so you need to re-download the license key file and upload it to your SC for it to start working again..
During the period the license was expired the scan data was not imported (rejected with an error by the SC). Fortunately it could be re-processed in the scan results list, but all the data ended up having the discovery date set as the manual re-processing date.. A minor inconvenience/integrity issue, but at least all the info still exists.
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